Klarinet Archive - Posting 000035.txt from 1996/07

From: Steve Fowler <sfowler@-----.COM>
Subj: Re: Stiff Corks
Date: Tue, 2 Jul 1996 23:44:58 -0400

> I am curious. This R-13 is less than a year old. Is this work that
> would be covered by warranty?
> Gary Van Cott
> Las Vegas, NV
> mccmis@-----.com
>

Gary,

Your warratny is only as good as the place that you bought it from.
Should it be covered? Yes, IMHO. Will it be covered? Maybe, maybe
not. That is entirely up to the shop where you bought the instrument
and that is why there are so many different shops out there. If you
bought it from me, I'd fix it with a smile. The same thing with
probably every other dealer on the Net. But then, service to our
customers is about all a repair tech has to offer!

Good luck, and if you want to send it to me, I'll fix it for nothing;
but with the cost of shipping and insurance, etc. it is hardly _free_.

later,

Steve

Steve Fowler (sfowler@-----.com)

   
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