Klarinet Archive - Posting 000444.txt from 1995/11

From: Steven Popper <swpopper@-----.ORG>
Subj: Re: DORN Publications Inc.
Date: Mon, 27 Nov 1995 14:23:28 -0500

I just returned from Moscow and am catching up on e-mail traffic,
so pardon me if this thread has already been dropped.
I too have had a bad experience with Dorn. I ordered some music by
phone, received the wrong stuff, returned it, and was left with a credit.
Since that time, every 60 days or so I recieve increasingly more
threatening messages about the money I owe them which curiously enough is
the same size as the amount they actually owe me. This has been going on
since February. Letters and messages containing photocopies of their own
invoices are neither acknowledged nor answered. Neither has a check in the
amount I am owed been forthcoming.
I should mention that I dealt with Dorn twice previously. On
neither occasion were there any problems. Needless to say, I will not be
dealing with them again until this situation is cleared up.

Steven Popper
RAND
swpopper@-----.org

--Your message was: (from Jay Winick)
> >Phone: 1-800-52-songs
> >
> >Address: DORN Publications, Inc.
> >P.O. Box 206
> >Medfield, MA 02052
> >USA
> >
> >Hope this helps-
> >
> >Anne
> >AMVACCA@-----.COM
> >

> I would recommend using DORN publications for purchases. I have used them
> over the past two years not only has their service markedly dropped in both
> quality and service time but they have also committed fraud.

> I placed an order with them in June of 95. The order was never sent to me,
> but my credit card was billed for it. They said they would rectify the
> situation but never did. In August and September my credit card was again
> debted. Nothing was received here. I had asked to have the charges removed
> from my card and to my suprise nothing was done.

> Finally I faxed information that I would proceed with whatever action was
> necessary to recoup my money, and was told I was lying about not receiving
> any goods, and the owner Ken Dorn shouted insults at me.

> This matter has now been put in the hands of VISA and the U.S. Postal Service
.

> Regards,

> Jay
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