Klarinet Archive - Posting 000337.txt from 1995/11

From: Jay Winick <winickj@-----.COM>
Subj: Re: DORN Publications Inc.
Date: Sat, 18 Nov 1995 16:12:49 -0500

>This is very alarming. I have done business with Woodwind Services (now
>Dorn) over a period of several years. While I have not detected any
>financial wrong doing, (I am now on my guard), they sometimes send the
>wrong music and insist that to correct the mistake the customer must pay
>the return postage etc., etc. The missing music has never been supplied.
>They also send 'free' gifts. Since the last mistake 2 years ago I have
>not placed an order of any size with them, until I recently received 10
>copies each of their clarinet and saxophone catalogues (I don't play the
>saxophone). Watch this space.
<SNIP>

>Mike Bryant
>
>bry1pds.bu.bbc
>
They seem to not really care about there customers. In the order prior to
getting nothing, I requested several pieces of music. They sent a lot less
than I requested, and sent things which I didn't order. I am not trying to
be vindictive towards this company, I am trying to let others know of my
experience.

Regards,

Jay