Klarinet Archive - Posting 000806.txt from 1995/10
From: bassethn@-----.ORG Subj: Boosey Customer Service Date: Sun, 22 Oct 1995 14:27:44 -0400
Interesting comments by Clark Fobes & David Niethamer on Buffet, cracks &
implicitly, Boosey customer service.
Niethamer had an interesting comment:
In> I guess Buffet would like us to believe the "good", and forget about
In> the bad! Ah, good old American salesmanship!
I have just tried the new Prestige Bass Clarinet & was asked to fill out
an instrument evaluation form. There were a series of concerns
(Intonation, Projection, Tone Quality, etc) that were to be rated and a
space for a written comment. Curiously, the only choices available for
circling were three: "Excellent", "Good" and "Fair".
Is Buffet/Boosey a little insecure, perhaps, to not provide an
"Unsatisactory" or "Poor" category?
I must say though, the Boosey Regional managers in Canada are tremendously
supportive of professionals and interested in true, unfiltered comments
>from the folks who make a living using their instruments.
=========================================
David Bourque
Bass Clarinet, Toronto Symphony Orchestra
Internet: bassethn@-----.org
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